We provide a holistic approach for measuring the impact of ongoing initiatives and changes in the interactions with your clients as well as an action plan for your account team.
We provide a holistic approach for measuring the impact of ongoing initiatives and changes in the interactions with your clients as well as an action plan for your account team.
Each customer is unique and therefore requires a personalised experience. Not all customer accounts require the same degree of tailored approaches and strategies. Key account planning exercise provides a better understanding of your customers' business model while key account management allows you to maintain, expand, and sustain business relationships by continuously executing on solutions that meet your customers’ needs.
Kyiv Consulting offers Key Account Planning and Management to provide you with a strategic approach to effectively manage your current customer base according to your defined strategic goals and business objectives. We will help you improve and sustain value-driven relationships with your key accounts.
Establishing contact with a prospect is a delicate process. To succeed in this interaction our analytics team will provide you with a detailed outline on ways to approach and gain the interest of your potential new accounts.
Obtaining a commitment to a long-term collaboration requires that your offer is memorable and unique. To win the business from your strategic accounts our team of consultants will equip you with an optimal sales strategy that is aligned with your objectives.
Maintaining long-term customer satisfaction is a sign that you listen to your customers. Kyiv Consulting offers a set of Key Account Management best practices for you to manage and sustain your existing customer relationships to maintain high levels of satisfaction.
A comprehensive overview of your key accounts, highlighting their efficiency ratio and growth potential
A well-rounded strategy for planning and managing your key accounts with a clear and actionable implementation guide
A new science-based system of KPIs to track the overall satisfaction of your customers at all levels of a sales process
Boost the effectiveness of your sales processes and customer engagement by gaining an in-depth understanding of the ways your sales teams interact with your customers.
Maximise your sales team performance by developing effective sales strategies and performance plans, based on the key accounts’ needs and objectives.