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Digital Consulting

Customer Analytics

Customer analytics is a base of business strategy. Embed our findings into the business decisions to improve the efficiency of your offering and enhance strategy.

Digital Consulting

Customer Analytics

Customer analytics is a base of business strategy. Embed our findings into the business decisions to improve the efficiency of your offering and enhance strategy.

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Digital Consulting
Customer Analytics

Stay ahead while matching business objectives

A deep understanding of customer needs, as well as awareness of industry trends and drivers, secures a business in the long term. Customer Analytics ensures opportunities to improve your offering with relevant products and services. Our deep-dive analysis of your customer’s profiles helps to get valuable insights into their market position and environment, existing risks and opportunities. With our implications and recommendations, you will be able to provide answers to customers’ core business questions and thus strengthen your cooperation.

What we do

We help our customers to gather valuable insights about the business environment of their consumers, identify trends and drivers on the market when the latter operate. Our data-driven approach also helps to determine customer clusters and make recommendations on how to improve offerings for each, securing the business through predictive modelling and reduced customer churn.

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Practices

Challenges We Help You Solve

01

Turn customer data into insights and actions

As customer needs evolve, it's essential to gain relevant insights. We help you understand your audience, optimise your portfolio through solid analytics, and provide a clear understanding of your customer profiles and business strategies.

02

Embrace offering customisation by analysis of the customer profiles

Kyiv Consulting helps you develop efficient solutions to the challenges faced by any customer cluster. By improving customised and personalising offerings, you enhance customer satisfaction and strengthen cooperation.

03

Secure your business against customer churn

Customer attrition occurs in all areas for many reasons. Predicting and proactively preventing churn secure the business. Our Customer Analytics services ensure a superior understanding of customers and efficient offerings to increase retention.

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What You Get

Analysis of the business environment, identifying digital trends, and new opportunities for the business of your customers

A research base which allows you to understand customer needs. This enables you to think like your target audience, providing a service that meets the customers expectations

Building detailed customer portraits that revolve around a deep analysis of business models, financial performance and competitive landscape

With our Customer Analytics, You Will Be Able to:

  • Understand your customer’s business

  • Evaluate the competitiveness of your customers and their awareness the market trends

  • Determine customer clusters, based on their performance and strategies

  • Create value propositions tailored to the needs of specific clusters

  • Reduce customer churn

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